As a Principal Consultant-Professional Services (f/m/d) at Stackgini, you’ll play a key role in guiding our enterprise customers through their journey with our AI-powered IT decision-making platform. You’ll ensure customers achieve measurable business value while contributing to Stackgini’s growth. Your key responsibilities will be:
- Strategic advisory & planning: Develop a deep understanding of each customer’s business, IT landscape and objectives. Collaborate with executives to build joint success plans, define KPIs and craft measurable milestones.
- Onboarding & implementation leadership: Lead workshops, configure our platform to client processes, and drive adoption. Guide process transformation initiatives—often navigating legacy structures, internal resistance, and political dynamics.
- Trusted advisor & relationship builder: Act as a single point of contact for large enterprise accounts, nurturing long-term partnerships. Guide clients through complex organisational dynamics, provide best-practice advice and champion stakeholder alignment.
- Value realisation & growth: Monitor account health, conduct quarterly business reviews and identify opportunities for account expansion.
- Thought leadership: Represent Stackgini at industry events and client workshops. Share market trends and innovation insights; develop case studies and success stories that demonstrate our impact.
