virtualQ
virtualq.ioLocations
Berlin, Germany · Stuttgart, Germany · Berlin, Germany · Kreuzberg, Berlin, Germany
industry
Apps · Business Information Systems · Call Center · Cloud Management · Internet · Mobile · Software · Software Development · Virtual Assistant
Size
11 - 50 employees
founded in
2014
VirtualQ's innovative Call-In and Call-Back solution for Contact and Call Centers eliminates waiting times and removes the conflict between excellent service and low costs. In a peak situation, VirtualQ waits in lieu of the caller, in the case the current wait time is above a certain threshold. The caller is notified when it’s their turn and is then connected to the next available agent. The VirtualQ Service is available via Call, Web, and Mobile Apps.
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