Our HTGF Portfolio of startups offers excellent opportunities and is always hiring talented people.
Userlane
Userlane helps enterprises understand and improve the value of their software.
We analyze how people interact with technology, uncover friction, and surface insights that drive smarter decisions - on spend, training, support, and adoption. Our AI-powered platform combines in-application guidance with real-time data to remove barriers, improve processes, and ensure every tool in the stack delivers measurable value.
Global enterprises use Userlane to increase the return on their digital transformation initiatives and reduce the cost of underused software. Whether it's guiding users in the moment or helping leaders understand where adoption breaks down, Userlane makes software work better - for everyone.
If you want to help redefine how companies manage and realize value from their software portfolio, Userlane is the right place for you.
The Sales Director / Senior Account Executive will own the full sales cycle for enterprise accounts in regulated industries across the US. This is a high-impact role for someone who knows how to navigate complex healthcare, life sciences, or manufacturing organizations - and who thrives working with technology partners and system integrators to close sophisticated deals.
You'll be selling a solution that sits at the intersection of software adoption, process optimization, and AI-driven insights. Your buyers will span IT Operations, Clinical Informatics, Quality, Training, and Finance - and you'll need to build consensus across all of them.
You'll work closely with our partner ecosystem (Vendors, systems integrators, consultancies) to identify opportunities, co-sell effectively, and deliver integrated solutions that solve real business problems. This isn't transactional software sales - it's strategic, consultative, and built on trust.
What you'll do
Own and drive $1M+ ARR quota through new logo acquisition and expansion in enterprise accounts
Build and execute account strategies for complex, multi-stakeholder organizations in healthcare, life sciences, or manufacturing
Navigate regulatory and compliance requirements that shape buying processes in these industries
Develop and support strategic partnerships with Vendors, system integrators, and technology consultancies
Lead complex sales cycles involving software integration, data security reviews, and procurement processes
Articulate the business case for software optimization, waste reduction, and adoption intelligence - especially around major system deployments (Epic, Cerner, Oracle, SAP, etc.)
Collaborate with Solution Consultants to scope technical requirements and demonstrate value
Forecast accurately and manage pipeline with discipline
Act as the voice of the customer, feeding insights back to Product and Marketing
5+ years of enterprise software sales experience in regulated industries - healthcare, life sciences, or manufacturing required
Proven track record of closing $250K+ ACV deals with multiple stakeholders and long sales cycles
Deep understanding of how regulated organizations buy, implement, and govern technology
Strong experience working within a partner ecosystem: co-selling, channel enablement, joint account planning
Comfortable explaining technical concepts (APIs, SSO, data governance) without being a technical seller
Consultative approach: you lead with insight, not features
Excellent at building relationships with C-suite, IT, and operational leaders
Self-starter mentality with a track record of exceeding quota
Experience with value-based or ROI-driven selling preferred
Familiarity with Digital Adoption Platforms, Change Enablement, or enterprise analytics tools a plus
You've sold into organizations where compliance, validation, and change control matter
You know how to build partner relationships that create pipeline - not just pass leads
You get energized by complex deals with multiple decision-makers and integration requirements
You want to help enterprises unlock real value from their software investments - especially around major system deployments
You're comfortable operating independently while collaborating across Product, Marketing, and Customer Success
You live on the US East Coast
You're ready to be part of a fast-moving company specializing in high-value verticals
Team & Culture: A high-performance culture with great leadership and a fun, engaged, motivated and diverse team with people from over 20 countries
Compensation: Competitive base salary + uncapped commission plan with accelerators
Impact: You’ll be part of an empowered cross-functional team given the freedom and autonomy to solve real customer problems
Sales strategy influence: Work directly with our VP Sales to shape our 2026-2030 strategy as we expand into new sectors
Market: Userlane is among the global leaders in the rapidly growing Digital Adoption industry
Growth: We take you and your development seriously. You can expect weekly 121s, a personalised skills assessment and development plan, on-the-job coaching and budget for events and training