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Customer Success

Steuerboard

Steuerboard

Customer Service, Sales & Business Development
Posted on Apr 3, 2025

Customer Success

(fulltime / parttime / working student)
All Positions
Client Onboarding: Guide new clients through the onboarding process.
Relationship Management: Maintain and strengthen client relationships.
Issue Resolution: Address and resolve client issues promptly.
Product Training: Educate clients on product features and best practices.
Feedback Collection: Gather client feedback to improve products and services.
Renewals and Upsells: Identify opportunities for contract renewals and upsells.
Performance Tracking: Monitor and report on key client success metrics.
PS: We're backed by remarkable Investors and one of the best VC’s in Europe (announcement coming soon) but we still work like a bootstrapped startup.
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