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Partner Manager - International (f/m/d)

Customer Alliance

Berlin, Germany

Posted on Jun 19, 2025

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Sales · Berlin · Hybrid

Partner Manager - International (f/m/d)

About Us:

What drives us at Customer Alliance? Feedback – and it shows in both our culture and the product we’re building. We’re a vibrant team representing 25+ nationalities, united by a spirit of collaboration, curiosity, and continuous learning. Every day, we support and inspire each other to grow, share bold ideas, and enjoy the journey along the way.

We have an exciting opportunity for you:

We’re looking for a motivated and entrepreneurial Partner Manager International to join our growing team. Reporting directly to the Head of Sales & Partnerships, you will be responsible for identifying, onboarding, and enabling strategic channel partners to drive sustainable growth. This role requires a strong ability to build relationships, think commercially, and work cross-functionally with Sales, Marketing, Revenue Operations, and Product, both synchronously and asynchronously.

Your Responsibilities

Partner Growth & Relationship Management

Expand our international footprint by identifying and onboarding new partners in key global markets
Build and nurture long-term, trust-based relationships with existing and new partners
Support partners throughout the full lifecycle – from onboarding and enablement to ongoing collaboration

Sales & Market Expansion

Develop joint go-to-market strategies and collaborate with partners to achieve mutual sales targets
Position Customer Alliance effectively to meet local market needs through partner channels
Represent the company at partner events, conferences, and industry trade shows

Operational Excellence

Maintain a structured pipeline and use data to track partner performance and forecast growth
Optimize partner-related workflows and suggest improvements to drive efficiency
Ensure CRM data is clean, up to date, and supports strategic decision-making

Cross-Team Collaboration

Work closely with internal Sales, Marketing, and Product teams to align partner strategy with company goals
Act as the voice of the partner internally and advocate for partner-related improvements

What we expect

Performance & Results

Proven success in managing partner ecosystems or channel sales, ideally in the SaaS or tech space
Strong track record in lead generation, revenue growth, and business development across multiple regions
Experience in working toward and consistently achieving KPIs

Industry Know-How

Solid understanding of the B2B SaaS environment and recurring revenue models
Experience in the hospitality or HotelTech industry is a strong plus
Familiarity with CRM tools and partner enablement platforms

Communication & Relationship Management

Clear, persuasive communicator who can engage internal and external stakeholders effectively
Ability to build and manage a wide variety of business relationships across cultures
Fluency in English is required; German or other languages are a plus

Creativity & Drive

Passion for technology and business strategy
“Out-of-the-box” thinking, paired with a proactive, solution-oriented attitude
A self-starter mindset with the discipline to manage priorities independently

Team Spirit

Strong collaboration mindset – you work closely with others to achieve shared goals
Willingness to travel when needed

What We Offer

Work at one of Germany’s leading SaaS companies with international reach
Hybrid work model with flexible setup
Annual education budget of €1,000 (after 6 months of employment)
Extra vacation days each year (starting at 26, up to 34 max)
Team offsite budget of €300 per person
Free FitX gym membership
Great perks and discounts through our partner network

Department: Sales
Locations: Berlin
Remote status: Hybrid
Employment type: Full-time

Contact Marina Soika Teamlead HR

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About CA Customer Alliance GmbH

Customer Alliance—Harness the power of feedback.
As tech leaders in the Voice of the Customer space, we’ve built a powerful platform empowering companies to generate, collect, follow up, and analyse customer feedback at every stage of the customer journey. Over the past 10 years, we’ve proudly helped small businesses expand their online presence and large enterprises to use local and regional insights to synchronise customer satisfaction processes across multiple locations. The result for both—major customer satisfaction growth. You can find more information about us here.

Founded in 2009

Co-workers 45

Sales · Berlin · Hybrid

Partner Manager - International (f/m/d)

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